Privacy Policy

Introduction At Maeth, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you engage with our counselling and mental health services. We are committed to maintaining the confidentiality and security of your information in accordance with applicable data protection laws.

What Information We Collect

When you access our services, we may collect the following types of personal data:

- Personal Identification Information: Name, address, phone number, and email address.

- Health Information: Relevant medical or mental health history, assessments, and session notes.

- Payment Information: If applicable, billing details and financial transaction records.

- Website Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

How We Use Your Information

We collect and use your data for the following purposes:

To provide and manage our counselling and mental health services.
To communicate with you regarding appointments, services, or updates.
To maintain records in line with legal and ethical requirements.
To improve our services and website functionality.

We will never use your information for marketing purposes without your explicit consent.

How We Protect Your Information

We take your privacy seriously and implement stringent
measures to protect your data, including:

Secure storage of physical and digital records.
Encryption of sensitive information.
Restricted access to your data on a need-to-know basis.
Regular monitoring of our systems to prevent unauthorized access.

Sharing Your Information

We respect the confidentiality of your information and will only share it under the following circumstances:

With your explicit consent.
When required by law or to safeguard your safety or the safety of others.
With third-party service providers who assist us in delivering our services, where they
comply with applicable privacy regulations.

Your Rights

You have the right to:

Access the information we hold about you.
Request corrections to any inaccuracies in your data.
Withdraw consent for data processing, where applicable.
Request the deletion of your personal information, subject to legal or professional obligations.

If you wish to exercise any of these rights, please contact us using the details below.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, ethical, or professional requirements.

Our website uses cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Please note that disabling cookies may affect the functionality of our website.

If you have any questions or concerns about this Privacy Policy or the handling of your data, please contact us at: Maeth (maeth.mhs@gmail.com)

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Please check this page regularly for updates.